Spend this time at home focusing on how to craft a one-of-a-kind practice experience for your patients when they return, which will results in increased referrals!
Learn to get your patients to STAY, PAY and REFER. When you create a great experience, your patients will tell their friends and family about it. Word of mouth is very powerful in growing your practice! In addition, you will see improved outcomes with Patient Treatment Recommendations and their compliance, healthier patients, better retention, loyalty, growth and profitability!
Your Practice has the ability to thrive at the end of this crisis. However, what you do now will determine how strong your rebound will be.
- How to get your Patients to stay, pay and refer
- Understand the New Patient Pipeline and discover where exactly you are losing the most New Patients
- How to increase Patient compliance by building trust and creating a one-of-a-kind private practice experience
Lesson 1: The Right Way to Welcome New Patients
The Right Way to Welcome New Patients
Spend 50 minutes focused on New Patient welcome strategies! Jay Geier talks through a number of very specific action steps that you can take and implement immediately to have an impact on your New Patient process. Learn to create a patient experience that will raise the likelihood of producing an immediate referral for your practice.
Lesson 2: The Secret to Getting Patients to Say ‘YES’
The Secret to Getting Patients to Say ‘YES’ 1 hour of conversion and compliance strategies that will get your patients to say ‘YES’ to the treatment plans you know they need and recommend. You currently have a process in place that deserves the results that you’re producing today. Allow Jay Geier to show you how you can tweak your process to create trust with patients and a higher case acceptance rate!
Lesson 3: Case Presentation
When you increase your New Patients, the next frontier is Case Presentation. Spend 50 minutes with Jay Geier, as he explains to how to process patients, given them what they want, retain them as a patient and ultimately refer their friends and family. Plus, understand the top 5 misunderstands about case presentation! It’s not what you think…
“I wanted to let you know that yesterday we actually had a New Patient say to us at the front desk, “WOW… I have never been treated like this in a dental office before.” I could not believe my ears… like it couldn’t have been any better. Jay’s words EXACTLY. We also had 7 New Patients in one day.”
– Dr. Busch
“Because of our excellent training from The Scheduling Institute, we receive excellent survey responses from our patients. I thought you would be interested in a recent comment received from a patient who took the time to put into words who he felt about his experience at our office. ‘Experience was made as pleasurable as going to the dentist can be. Ritz Carlton of dentist offices.’ Thanks for the guidance!”
– A. Westenfeld